Right of withdrawal
Revocation instructions & cancellation form
Right of cancellation
You have the right to cancel this contract within 14 days without giving a reason.
The cancellation period is 14 days from the day on which you or one of you named third party who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (
To meet the revocation period, it is sufficient for you to send the communication regarding your exercise of the right of revocation before the revocation period has expired.
If you revoke this contract, we have to repay all payments that we have received from you immediately and at the latest within 30 days from the day on which we received the notification of your revocation of this contract is. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
Please avoid damaging and contaminating the goods. Send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
The return shipping costs are to be borne by the buyer.
Socks and insoles cannot be exchanged for hygienic reasons.
B. Cancellation form
If you want to cancel the contract, please fill out this form and send it back.
Ordered on (*) ____________ / Received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of the consumer(s) (only if notified on paper)
(*) Delete where not applicable